Try this quiz dealing with “good manners”. Underline your correct variant. 1. When an American client arrives do you … a) shake the hand; b) smile and say “Hello!”; c) kiss her on the cheek; d) say “Good evening!” and bow. 2. Mr. Manual Fernandez Garcia does not reply when you say “Good morning, Mr. Garcia!” to him. This is probably because ... a) he didn’t hear you; b) you didn’t look at him when you spoke; c) he’s rudely ignoring you; d) you’ve called him by the wrong name. 3. A German is talking to a Brazilian. The German keeps taking a step backwards each time the Brazilian steps forward. This is probably because ... a) the Brazilian wants to be too friendly; b) they’re both trying to be friendly; c) the German is being unfriendly; d) they don’t like each other. 4. You are talking to a visitor from America. Which of these questions do you ask him or her? a) How old are you? b) How much do you earn? c) Are you married? d) What part of Britain do you come from? 5. If someone looks you straight in the eye, this means that they are ... a) not honest; b) rude; c) trying to frighten you; d) being friendly. 6. If someone smiles while you’re explaining something, this means they are... a) not sincere; b) happy; c) not listening; d) crazy. 7. If someone frowns whilst you're explaining something, this means they ... a) are angry; b) don’t understand; c) are concentrating; d) have a headache. 8. If someone sighs while you’re explaining something, this means that they are: a) bored; b) impatient; c) unhappy; d) suffering from indigestion.

Відповідь:

1. When an American client arrives do you …

b) smile and say “Hello!”;

2. Mr. Manual Fernandez Garcia does not reply when you say “Good morning, Mr. Garcia!” to him. This is probably because ...

d) you’ve called him by the wrong name.

3. A German is talking to a Brazilian. The German keeps taking a step backwards each time the Brazilian steps forward. This is probably because ...

c) the German is being unfriendly;

4. You are talking to a visitor from America. Which of these questions do you ask him or her?

b) How much do you earn?

5. If someone looks you straight in the eye, this means that they are ...

; c) trying to frighten you;

6. If someone smiles while you’re explaining something, this means they are...

a) not sincere;

7. If someone frowns whilst you're explaining something, this means they ...

c) are concentrating;

8. If someone sighs while you’re explaining something, this means that they are:

a) bored;

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