• Дайте відповіді, прочитавши текст. Travelling to all corners of the world gets easier and easier. We live in a global village, but how well do we know and understand each other? Here is a simple test. Imagine you have arranged a meeting at four o’clock. What time should you expect your foreign business colleagues to arrive? If they’re German, they will be bang on time. If they are American, they will probably be 15 minutes early. If they are British, they will be 15 minutes late, and you should allow up to an hour for the Italians. When the European Community began to increase in size, several guidebooks appeared giving advice on international etiquette. At first many people thought this was a joke, especially the British, who seemed to assume that the widespread understanding of their language meant a corresponding understanding of English customs. Very soon they had to change their ideas, as they realized that they had a lot to learn about how to behave with their foreign business friends. The British are happy to have a business lunch and discuss business matters with a drink during the meal; the Japanese prefer not to work while eating. Lunch is time to relax and get to know one another, and they rarely drink at lunchtime. The Germans like to talk business before dinner; the French like to eat first and talk afterwards. They have to be well fed and watered before they discuss anything. Taking off your jacket and rolling up your sleeves is a sign of getting down working in Britain and Holland, but in Germany people regard it as taking it easy. American executives sometimes signal their feelings of ease and importance in their offices by putting their feet on the desk whilst on the telephone. In Japan, people would be shocked. Showing the soles of your feet is the height of bad manners. It is a social insult only exceeded by blowing your nose in public. The Japanese have perhaps the strictest rules of social and business behaviour. Seniority is very important, and a younger man should never be sent to complete a business deal with an older Japanese man. The Japanese business card almost needs a rulebook of its own. You must exchange business cards immediately on meeting because it is so essential to establish everyone’s status and position. When it is handed to a person in a superior position, it must be given and received with both hands, and you must take time to read it carefully, and not just put it in your pocket! Also the bow is a very important part of greeting someone. You should not expect the Japanese to shake hands. Bowing the head is a mark of respect and the first bow of the day should be lower than when you meet thereafter. The Americans sometimes find it difficult to accept the more formal Japanese manners. They prefer to be casual and more informal, as illustrated by the universal “Have a nice day!” American waiters have a one-word imperative “Enjoy!” The British, of course, are cool and reserved. The great topic of conversation between strangers in Britain is the weather – unemotional and impersonal. In America, the main topic between strangers is the search to find a geographical link. “Oh, really? You live in Ohio? I had an uncle who once worked there.” “When in Rome, do as the Romans do”. Here are some final tips for travellers. - In France you should not sit down in a cafe until you’ve shaken hands with everyone you know. - In Afghanistan you should spend at least five minutes saying hello. - In Pakistan you mustn’t wink. It is offensive. - In the Middle East you must never use the left hand for greeting, eating, drinking, or mocking. Also, you should take care not to admire anything in your hosts’ home. They will feel that they have to give it to you. - In Thailand you should clap your hands together and lower your head and your eyes when you greet someone. - In America you should eat your hamburger with both hands and as quickly as possible. You shouldn't try to have a conversation until it is eaten. Answer the following questions: 1. What time should you expect British (American, German, Italians) to arrive? 2. What foreign business colleagues have the strictest rules of social behavior? 3. What should one remember going to America (Thailand, France, Pakistan, the Middle East)? 4. What are the main features of British (American)? 5. What should one know about exchanging business cards in Japan? 6. Who likes to talk business before dinner? 7. What is the great topic of conversation between strangers in Britain (America)? 8. Do the German or the Japanese prefer not to work while eating? 9. What is a sign of getting down to work in Britain and Holland? 10. The French do not like to eat first and talk afterwards, do they?

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    1. British colleagues are expected to be 15 minutes late, American colleagues are expected to be 15 minutes early, German colleagues are expected to be punctual, and Italian colleagues may be up to an hour late.
    2. The Japanese have the strictest rules of social behavior.
    3. In America, one should eat a hamburger with both hands and as quickly as possible. In Thailand, one should clap hands together and lower the head and eyes when greeting someone. In France, one should not sit down in a cafe until shaking hands with everyone. In Pakistan, one should not wink, as it is offensive. In the Middle East, one should not use the left hand for greeting, eating, drinking, or mocking, and should not admire anything in the hosts' home.
    4. The main topic of conversation between strangers in Britain is the weather, while in America, it is the search to find a geographical link.
    5. In Japan, one should exchange business cards immediately upon meeting, and when handing a business card to a person in a superior position, it must be given and received with both hands. The bow is also an important part of greeting someone, and showing the soles of one's feet is a social insult.
    6. The Germans like to talk business before dinner.
    7. The great topic of conversation between strangers in Britain is the weather, while in America, it is the search to find a geographical link.
    8. The German and the Dutch consider taking off their jacket and rolling up their sleeves as a sign of getting down to work.
    9. Taking off one's jacket and rolling up sleeves is a sign of getting down to work in Britain and Holland.
    10. No, the French prefer to eat first and talk afterward.
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