TELEPHONE CONVERSATION - BayernPharmaTravelAgency. Mr. Jones (1)________. Can I helpin you? - Goodmorning, (3)________ isMsWhite (4)________ AXA Company. (5)________ I speak (6)________ MrSmith? - Yes, ofcourse. Wouldyou (7)________ a minute. I ́ll (8)________ you (9)________. - ....... - I am (10)________, heisnot (11)________ atthemoment. Wouldyouliketo (12)________ a message? - No, thank - you. Whencould I callhim (13)________? - Couldyouplease (14)________ him (15) ________ tomorrowmorning? - Yes, ofcourse. Thank - youverymuch. Goodbye. - Goodbye. Afraid back Could from hangon leave putring speaking this Throught oup

BayernPharmaTravelAgency. Mr. Jones speaking. Can I help you?

Good morning, this is Ms. White from AXA Company. May I speak with Mr. Smith?

Yes, of course. Would you hang on a minute? I'll put you through.

...

I am afraid, he is not available at the moment. Would you like to leave a message?

No, thank you. When could I call him back?

Could you please ring him up tomorrow morning?

Yes, of course. Thank you very much. Goodbye.

Goodbye.