Work in pairs to find time expressions in the letter and write them out. • What tenses are they used with? Why?

1 At the moment, I am a third-year student...-present simple shows that this is a permanent situation for the author.

2 ...an organization which...has developed for the last decade very successfully...-present perfect suggests that this is a situation developing in an unfinished time, the decade hasn’t finished yet.

3 I have been a customer several times and always been impressed by...-although the time expressions suggest a repeated action and refer them to the past, the choice of present perfect shows that the author considers these events important in relation to the present situation.

4 1 am hoping that I shall now have a chance...- although the time expression refers to the present, the author uses it for the future situation; this choice might show his self-confidence.

5 I have had no real work experience yet...-present perfect tense shows that the situation is still relevant for the time coming up to now.