If you (1) ... with what you hear, it is (2)... to remember that one should express his/her point of view without saying

If you disagree with what you hear, it is useful to remember that one should express his/her point of view without saying hurtful things. It\'s better to soften strong reactions trying not to find who is right. It is much wiser to speak in such a way your opponent will hear you and to establish connection with each other.