Complete the story with the verbs in brackets. Past Perfect/Past Simple It .................................... (be)

It was 11 o\'clock. Carol Parker had arrived at the Shaw Hotel five minutes before. She tried to find the hotel several times. Carol had never been to Dublin. She had a detailed map in her handbag, but she could not read it. She called the reception and asked about the way, but it did not help her. Finally, Carol had found the hotel. She was dying for a cup of tea and a hot shower.