Should people sue big companies or should they take more responsibility for themselves? Why / Why not? Think of a story

 I believe that people should sue for big business because people pay very big money for certain products. And companies in connection with a large number of orders often make mistakes such as factory marriage. If people pay money for a product they should get a good quality. But also there is a problem in that, that many people want to earn money not honestly because they do not want to work or simply do not know how to make money honestly. Therefore, this is a very controversial topic that I can safely leave to the philosophers.